Last Updated: November 2023
Thank you for choosing Tutu Cute By Linda Stokes. This Shipping Policy outlines the terms and conditions related to the shipment of products ordered from our website.
- Processing Time: Orders are typically processed and dispatched within 5 business days (excluding weekends and holidays) after payment confirmation. In case of any delay, we will notify you promptly.
- Shipping Methods: We offer the following shipping methods:
- Standard Shipping: Estimated delivery time 5 to 7 business days.
- Express Shipping: Estimated delivery time 4 business days.
- Shipping Rates: Shipping rates are calculated based on the weight of the products, the shipping method selected, and the destination. Shipping costs will be displayed during the checkout process.
- Domestic and International Shipping: For international orders, please note that customs fees, taxes, and duties may apply and are the responsibility of the recipient.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting the USPS and entering the provided tracking number.
- Delivery Time Estimates: Delivery times are estimated and may vary depending on factors such as destination, shipping method, and external factors beyond our control. We cannot guarantee delivery dates but strive to provide accurate estimates.
- Incorrect Address: It is the responsibility of the customer to ensure that the shipping address provided is accurate. Please double-check your address during checkout. We are not responsible for orders shipped to an incorrect or undeliverable address.
- Delays and Force Majeure: We are not liable for delays in shipping caused by events beyond our control, such as natural disasters, strikes, or any other force majeure event.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
- Returns Due to Non-Delivery: If a package is returned to us due to non-delivery (e.g., incorrect address, failure to pick up), the customer is responsible for any additional shipping costs to reship the order.
Changes to This Policy: This Shipping Policy is subject to change without notice. Any changes will be posted on this page, and the date of the last update will be modified accordingly.