Return & Sizing Exchange Policy


At Tutu Cute, we strive to provide the best products and customer service. We understand that sometimes, you may need to exchange a product for a different size. Please review our return and sizing exchange policy below:

No Returns, 7-Day Sizing Exchange Policy

  • We do not accept returns for refunds.
  • We offer a 7-day sizing exchange policy, starting from the date your order was received.
  • You may only exchange the purchased product for a different size if it is available. If your desired size is not in stock, we may offer an alternative solution, such as store credit.
  • All items must be in their original, unworn, and unwashed condition with the original packaging and tags attached. Items that show signs of wear, damage, or alteration will not be eligible for sizing exchanges.
  • To initiate a sizing exchange, please contact our Customer Support team within the 7-day exchange window.
  • You will be responsible for the cost of shipping the item(s) back to us for the sizing exchange.
  • We recommend using a trackable shipping method to ensure the safe and timely arrival of your exchange.
  • Once we receive the item(s) and verify their condition, we will process the sizing exchange. If the requested size is available, we will ship the new item to you.
  • If your desired size is not in stock, we may offer you store credit or discuss alternative solutions.

Items Not Eligible for Sizing Exchange:

  • Personalized or customized items, unless there is a manufacturing defect or error on our part.
  • Items that have been used, altered, or damaged.
  • Items that are beyond the 7-day exchange window.


We want to ensure your complete satisfaction with your purchase from Tutu Cute. If you have any questions or concerns regarding our sizing exchange policy, please contact our Customer Support team, and we will be happy to assist you.

Please note that this policy is subject to change, and the terms and conditions at the time of your purchase will apply. It is advisable to review our return and exchange policy before making a purchase.

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